It depends on the dog size, hair length, coat condition, behavior, and whether you walk-in or schedule in advance. A typical full groom can take anywhere from 1-3 hours. We always let our pawrents know the timeframe and if it's taking longer than expected. Ask about our express groom/bath program! One hour or less on dogs under 20 pounds.

We have several tactics and experience in this field. Not all dogs are happy about someone spraying them with water or trimming their nails. Our promise to you is that we will always have your pets best interest at heart. And if we feel it's too much during the process, we will inform you, and can always schedule to come back. Sometimes it's okay to not get a full groom done in one sitting: we want your pet to be comfortable and be able to come back, without the stress and anxiety. WE TAKE ALL DOGS!

We always talk with the pawrent before we begin to understand how short or long they want the body, the face, the ears, and tail. We pride ourselves in being the best experience for not only your animal, but you as well. We always want our customers to love their groom, and show it off! If you dissatisfied with the groom, let us know and we will work with you to either fix it, or give a credit for the next groom.

We only use the highest quality materials. We do not cut corners and buy old, cheap shampoo. We only buy fresh, new shampoo and conditioners. We would never use any type of product that we would not use on our own pets. Rest assured at Dog Gone Dog Spa your pup gets only the best when it comes to quality. We also use high quality blowers, with no heat! Safety is our #1 priority, and heated dryers, even if used carefully, can be dangerous for dogs.

We are not overbooked! We can usually take you same day, which means we will invest our time to get to know your animal on a personal level. We have experienced groomers who know and have seen the good and bad when it comes to customer service. Difficult dog, older dog, special needs dog? We won't turn them away. You will feel at home in our cozy little shop that was built with your pet in mind. No up-charging, no hidden fees, and you will always deal with the same groomers. And we will pick up and deliver your pet back to you safely. No big store can offer this kind of customer service.

Spa treatment is the ultimate relaxation using superior products for your pup. Spa includes upgraded shampoo by Hydra Sense.